Delivery & Returns Policy

We serve adults 19+ only, and we ship to Canadian addresses only.

We do not operate a physical storefront; we are an online/mail-order service based in Toronto, Ontario.

All orders are processed after successful payment confirmation (typically Interac e-Transfer).

We offer same-day weed delivery within parts of the Greater Toronto Area (GTA).

Durham Region (e.g., Ajax, Pickering, Whitby, Oshawa)

Typical same-day delivery window: 1–2 hours from confirmation during operating hours.

Working Hours: Sunday–Wednesday: 8:00am–2:00am (last call 1:45am)

Thursday–Saturday: 8:00am–3:00am (last call 2:45am)

Within GTA / Mississauga Minimum order: $40 + $15 delivery fee, or

Brampton / Oakville / Durham / Vaughan Minimum order: $60 + $20 delivery fee, or

We ship cannabis products to eligible Canadian addresses via Canada Post Xpresspost and/or Purolator.

Carriers: Canada Post Xpresspost and/or Purolator

Packaging: Discreet, smell-proof, vacuum-sealed, with no cannabis-related labels on the outside.

Current standard structure: $25 flat fee for orders under $150 Free shipping for orders $150+ We may adjust these thresholds and fees; the rates shown at checkout at the time of your order apply.

Orders are typically shipped within 24 hours after payment is verified.

Typical transit times: 1–3 business days ; remote/rural locations may take up to 5 business days.

If selected (or automatically applied for high-value orders), we guarantee delivery in cases of postal service failure.

If your package does not arrive within a reasonable time after the expected date, please contact us; we may initiate a trace with the carrier.

For insured orders, if the carrier confirms a lost package due to their error, we may issue a credit for the order value, subject to our investigation.

Orders shipped to these regions are at the customer’s own risk.

If an order is lost or stolen in these areas, we may decline to replace it or issue a credit.

Mistakes made by the carrier or postal office;

Incorrect or incomplete address/unit number provided by the customer;

Packages seized or held at a postal facility.

Check with neighbors, household members and your community mailbox.

Wait up to 48 hours, as some carriers mark items delivered before final drop-off.

If still not received, contact us so we can file a trace with the carrier (which can take several business days).

We do not accept returns and generally do not offer refunds or exchanges.

Photos or videos clearly showing the problem

Where applicable, ensure the vacuum bag is still attached and visible

Offer a replacement product in a future order, or

Provide a credit to your account (e.g., loyalty points).

Contact us within 24 hours of receiving your order.

Share your order number, product name, issue details and supporting photos/videos.

Photos/videos of the package with vacuum bag still attached where applicable

Provide accurate and complete shipping information;

Be available to receive deliveries during the estimated delivery window;

Carefully inspect your order upon arrival;

Contact us within 24 hours if there are any issues with your order (defects, damage, incorrect items).

We may update this Delivery & Returns Policy from time to time. The "Last updated" date at the top will show the most recent version. Changes become effective when posted on our Site.

If you have questions about delivery, shipping insurance, product issues or returns, please contact our support team: GasDank Delivery – Buy Weed Online in Canada Email: gasdank@mail.com Phone/Text: 647-660-7351 Customer Service Hours: 8:00am–2:00am EST Sunday–Wednesday, 8:00am–3:00am EST Thursday–Saturday.